Wick Questions.

Lead in wicks has been banned in Australia since 1999. Lead wicks are not able to be imported into this country. All our wicks comply with CPSC CFR 1500.17(a)(13).

Use ACS Wick Scissors. They are super sharp and easy to use, leaving a nice clean cut. Any type of very sharp scissors will also work well. Trim the wick to 0.5-1cm.

Wick size is dependant on the glass diameter. Under each of our candle vessels, we give 'wick suggestions' which will give you a starting point for your test burning. When test burning you can then decide if you need to 'wick up' or 'wick down'. Click here for handy, easy to use Wick Charts.

You can use wick stickums which are a double-sided, spongey sticker that can be used to secure a wick to a container. Make sure you glass is completely clean. If the stickum does not stick, wipe the bottom of the glass with isopropyl alcohol to remove any manufacturing residue. If you are still having issues, we recommend purchasing 19mm stickums which have a bigger surface area of glue.

Attach a small or large wick stickumto the pre-tabbed wick and centre it in the bottom of the container. Straighten the wick and thread it through a wick bar holder, which will hold the wick in place and centered when pouring the wax.

We do not suggest double wicking any vessel that has a diameter less than 10cm. If incorrectly wicked, the candle can become a hazard as too much heat may be generated, causing the glassware to crack or potentially explode.

If your candle measures 10cm and above, you can double wick.

To find the correct wick size, measure the diameter, then divide the diameter in half and select the appropriate wick size that would burn that half diameter. For example, if the vessel is 10cm in diameter, you would use two wicks that have around a 5cm burn diameter.

Make sure the wick is evenly spaced, not too close together and not too close to the glass!

We sold wooden wicks many years ago, however due to their quality and problematic nature we decided to drop them from our product list.

Wooden wicks are hard to light, keep alight and very frustrating to work with. They require much more work than simple cotton braid wicks and 80% of customers could not get them to work. We prefer CDN cotton wicks or our ACS range

We suggest wicking up around 2 -3 wick sizes (from the soy wax recommendations).

As beeswax is such a hard wax, you will need a stronger flame to get an accurate and clean burn.

No – all our wicks are pre-cut, pre-coated, and tabbed.

The special soy coating applied allows for more rigidity in the wick and better, cleaner burning.

We have tea light wicks (3cm) as well as the ACS, CDN and HTP range of 15cm candle wicks, 31cm candle wicks and 17.5cm candle wicks.

Our wicks are made of high quality materials however the cotton used is not organic.

In a nut shell, the CDN range have a paper core and are brownish in colour. The ACS are pure cotton and are pure white in colour. BOth are equally as good as each other and we use a combination of both in our own candle making. Please click this linkfor more information in our blog.

There are several answers to this question. You need to determine firstly why you are not getting a full melt pool.

Is your wick too small? This can be established after a couple of hours of burning. If your candle burns down the middle and does not eventually reach the edge of the glass after at least 5 hours burn, then you will have to wick up.

Did your candle 'fall in a hole'? A very technical term but happens often, especially in winter. An air pocket can be hidden just underneath the wick due to the candle cooling too quick. When the top layer of wax is burned away, the melted wax suddenly drops into this 'hole' causing the wick to quickly burn down. It will then will struggle to produce a big, bright flame and will eventually 'drown'

Did you use mica? Mica is not a suitable colourant for your candles. It will clog the wick and prevent it from burning correctly. Click here to watch this in action

• A 'mushroom' is the candle term given to the little ugly carbon ball that forms on the end of your wick whilst burning. It occurs mainly when the wick cannot burn enough of the wax it is drawing up, fast enough. A small amount of mushrooming is acceptable, but if you have very large, ugly carbon balls, then you need to investigate further.
  
  You can minimise mushrooming from occurring in several ways:
• Drop back the amount fragrance and/or dye
• Trim the wick before each burn
• Change your wick size